Email Settings

If you are receiving email services through us, you will need to configure your email client program to connect to our mail server.

Note: Use your entire email address as your username. If you are already comfortable with your email program, use the Quick Start settings below to get going quickly. A more complete explanation with screenshots is also provided.

Quick Start

username: (your full email address, e.g.

POP (incoming) mail server:
POP server port: 995 (IMAP server port: 993)
Enable SSL for POP

SMTP (outgoing) mail server:
SMTP server port 25 (contact us if port 25 is blocked by your ISP)
Enable SSL/TLS encryption for SMTP
Enable SMTP authentication (not "Secure Password Authentication")

If you use Apple's Preferences->Accounts->Advanced, set IMAP Path Prefix to "INBOX" (without the quotes)

Email Setup and Screenshots

Although these screenshots are from Microsoft Outlook, other email software should be similar. Click any screenshot image to see it fullsize.

From the top menus, select Tools → Email accounts. The first window will look like this:

E-mail Accounts

Select Add a new e-mail account and click Next to continue.

Server type

Select POP3 and click Next to continue.

Internet Email Account Settings

Under the User Information section of the Internet Email Account Settings window, enter your name and email address. For the Server Information section, use for both incoming and outgoing mail servers. Under the Logon Information section use your full email address for the User Name.

Click More Settings to continue.

Outgoing Server tab

Select the Outgoing Server tab, and click both My outgoing server (SMTP) requires authentication and Use same setting as my incoming mail server.

Select the Advanced tab to continue.

Advanced tab

Under the Advanced tab, check the boxes for both POP3 and SMTP, This server requires a secure connection (SSL). Select OK to return to the setting window and then click Next to complete your account setup.

You should now be set! Please contact us if you have any problems getting your email software setup.